Orders & Payment
When you're shopping at FRANCHISE Los Angeles and add an item to your bag, it is saved in your Shopping Bag. The Shopping Bag holds products you wish to purchase while you shop. Items placed in your Shopping Bag will remain there until you purchase them, or remove them. They will remain there even after you leave our site. However, those items placed in your Shopping Bag that go out of stock before you complete your purchase will automatically be removed from your Shopping Bag.
We will send an e-mail confirming the details of your order and the shipping method.
You may check your order status through the Order History area of My Account or the Track Your Orders option. You can also contact a Customer Service Representative via email at:
Your Order History will list the current status of pending orders.
If you have a registered account with FRANCHISE Los Angeles, it's easy to check the status of your orders. Simply go to View Order History under My Account. From there, click on any order number for complete order details, including the UPS tracking number. Clicking on the tracking number takes you directly to the UPS web site, where you can follow the progress of your shipment(s). If you don't have a FRANCHISE account yet, set one up today.
Credit cards accepted:
- American Express
For your convenience, your credit card information can be stored in your FRANCHISE Los Angeles account. This is secure information and cannot be accessed by anyone other than the account holder. For added security, your billing address at FRANCHISE Los Angeles must exactly match the address on file from your credit card company. The processing of your order may be delayed if these addresses are different.